My order has not arrived

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If you have been sent tracking details, tracked your order and the maximum delivery time (below) has been reached, please get in touch with us to investigate further.

We will not consider re-sending a missing parcel until this maximum time has been reached.

Destination Delivery Time Warnings
United Kingdom 1-3 working days
Europe 3 - 14 working days
Worldwide 5 - 25 working days

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